Horse Tendon Boots · Customer Service
Returns
We want you to shop with confidence. If you wish to return your order, please read the information below before sending anything back.
How to Return Your Order
If you wish to cancel or return your purchase, please contact Horse Tendon Boots as soon as possible.
Before sending anything back, we ask you to notify us first. We will provide the correct return instructions for your situation.
Right of Withdrawal
Want to Withdraw From Your Purchase?
If you are entitled to exercise your right of withdrawal, you can use our online withdrawal form.
Using the form is optional, but it helps us process your request more quickly.
Submit the Withdrawal FormReturn Conditions
To be eligible for a return, products must meet the following conditions.
Original Condition
The item must be returned as received — complete and undamaged.
No Signs of Use
The product should show no signs of use beyond what is reasonably necessary to inspect it.
Original Packaging
Please include the original packaging where possible.
Careful Repacking
Please pack the product securely to help prevent damage during return transport.
Return Shipping
Unless otherwise agreed or required by applicable law, the cost of returning an item is the responsibility of the customer.
We recommend using a tracked and insured shipping service. You remain responsible for the item until it has been safely received by Horse Tendon Boots.
Inspection & Refund
Once your return has been received, we will inspect it and process your request as quickly as possible.
If the return meets the applicable conditions, any refund will be issued to the original payment method.